FAQ

WHAT IS THE SHELF LIFE OF FAJU PRODUCTS?

FAJU products have a 12 month expiration date and should be used within 12 months of opening. You can find your batch number on your product’s package. All our products are packaged in special Miron Glass to enhance shelf life and make sure your product stays fresh.

HOW SHOULD I STORE MY PRODUCTS?

To maintain freshness and achieve maximum shelf life, we recommend storing your products at room temperature, tightly sealed, away from direct light, heat, and moisture. Please do not refrigerate your products, as this can solidify some of the ingredients and may have a negative impact on the product’s texture and performance.

HOW ARE FAJU PRODUCTS PRESERVED?

FAJU formulations are naturally preserved with their high levels of vitamin E. Our preservatives are therefore free of Parabens, Phenoxyethanol, and formaldehyde-releasing ingredients.

ARE FAJU PRODUCTS VEGAN?

FAJU products are vegan and our products are completely free of animal-derived ingredients.

WHAT FRAGRANCES OR PERFUMES DO YOU USE IN YOUR PRODUCTS?

Our products with fragrance contain essential oils and CO2 plant extracts. No synthetic perfumes or artificial colors are used in FAJU products.

WHEN WILL I START TO SEE RESULTS?

Results vary greatly with each individual and depend on a variety of factors including skin type, skin condition, lifestyle, environment, genetics, and other skin care products used. Most people begin to see results within 2-4 weeks. Allow 4-12 weeks to achieve optimal results. Effects will increase with prolonged and regularly use.

ARE THE FAJU PRODUCTS ORGANIC CERTIFIED?

Our exotic ingredients are made in small badges by several small scale suppliers. The cost to obtain the certification is relatively expensive given the low volumes. For us it’s more important to see ourselves how the products are made and what the working conditions are compared to having an ECO-CERT certificate. That having said, part of our ingredients that is made on a larger scale is Organic and Fair Trade certified and we expect that our other ingredients will follow once more and more people start to see the great benefits of our ingredients.

INTERNATIONAL ORDERS

Should you choose to order internationally (out side of the EU) with us, kindly note that FAJU skincare is not responsible for your destination country’s duties and tariffs, or delays due to international customs issues. We recommend reviewing your countries local import policies prior to ordering as we are unable to provide returns or refunds due to customs delays, holds, taxes, or fees.