Terms and conditions



This website is operated by FAJU Skincare. Throughout the site, the terms “we”, “us” and “our” refer to FAJU Skincare. FAJU Skincare offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

FAJU Skincare is a brand of Skin Naturals B.V. registered under number 68263783 at the Dutch Chamber of commerce with VAT-number: NL857366245B01. Skin Naturals B.V. can be contacted on info@skin-naturals.com

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.


We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Your submission of personal information through the store is governed by our Privacy Statement. Our Privacy Statement can be found on our website.


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall FAJU Skincare, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless FAJU Skincare and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part there of).


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of The Netherlands.


You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


Questions about the Terms of Service should be sent to us at info@FAJUskincare.com





This website is operated by FAJU Skincare. Throughout the site, the terms “we”, “us” and “our” refer to FAJU Skincare. FAJU Skincare offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

FAJU Skincare is a brand of Skin Naturals B.V. registered under number 68263783 at the Dutch Chamber of commerce with VAT-number: NL857366245B01. Skin Naturals B.V. can be contacted on info@skin-naturals.com

By browsing or purchasing from the FAJU wholesale website you are bound by the terms and conditions following.


  • At all times and for all purposes, a FAJU Wholesale Account Holder shall operate as an independent operator/ contractor and not as an employee, servant, agent or legal representative of FAJU Skincare.
  • As FAJU Wholesale Account Holder, you must operate your business in a manner that enhances the reputation of FAJU Skincare and its products. If FAJU Skincare forms the view that you are not meeting this obligation, then FAJU Skincare may, at its absolute discretion, cancel the Account.
  • A Reseller Account Holder must use acceptable and ethical marketing techniques. Spamming will not be tolerated and may result in cancellation of your Account.
  • You may cancel your Reseller Account at any time, as can FAJU Skincare.
  • The benefits conferred on an authorised FAJU Wholesale Account Holder are:
    • The right to purchase FAJU Skincare products at Wholesale (plus freight) to fulfill their own customer orders as well as for their own personal use;
    • The right to market and promote FAJU Skincare products and at prices set by you.
  • You hereby agree that FAJU Skincare products will not be marketed or promoted on or to pornographic or adult sex sites or racial, hatred, fanatical or inappropriate sites.
  • Should no order be placed via your Wholesale Account within a period of 12 months, you Account will be closed. Should this occur, you will have to re-apply for a Reseller Account with us.


Images of Products on the site are for illustrative purposes; actual Products may differ slightly from such images.

  • All products and services are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a full refund
  • FAJU Skincare reserve the right to terminate or suspend the supply of any goods displayed within its website in the event of; Products out of stock, service web site maintenance work, updating content or for any other reason it deems fit in order to maintain and or improve the service and facilities offered.  We reserve the right to implement this procedure at any time and without prior notice.


  • Prices are based in euro’s.
  • We will endeavour to ensure that incorrect prices are corrected as soon as possible once discovered or notified.
  • FAJU Skincare reserve the right to change the prices of the goods displayed within the website at any time.
  • Applicable delivery charges are also displayed within the website.


  • Your Order for Products constitutes a contractual offer and your acceptance of the terms and conditions. No contract comes into effect until we accept your Order.
  • Our acceptance of an order takes place when we dispatch the order. When we dispatch the order the purchase contract will be confirmed on our part, unless you have been notified that we have not accepted or you have cancelled your order prior to dispatch

We reserve the right to refuse to accept an order:
i.        Where goods are not available;
ii.        We can not obtain authorization for your payment;
iii.        Under the age of 18 detailed herein
iv.        Pricing or product description error
v.        Contravening the terms and condition herein


If any item you have chosen is unavailable, we will contact you via telephone and or your email, informing of the options that are available to you.


  • Payment must be made before Product/s are dispatched. We reserve the right to withhold the Product/s and/or terminate this Agreement if the amount due is not received from you in full, on time and cleared funds.

No payment shall be deemed to have been received until we receive cleared funds;


  • We will arrange for the Products to be delivered to the address indicated by the buyer.
  • It is your obligation to enter the correct delivery address details at the time of ordering.
  • We cannot cancel any orders once they have been dispatched. Any orders refused on delivery or orders returned to us due to incorrect address details will incur a redelivery/return fee.


  • We will make all necessary investigations on your behalf with the respective carrier to track and discover the location of the product/s were possible. This will not infer liability.
  • liability of us for non-delivery of the Products shall be limited to replacing the Product/s within a reasonable time or issuing a credit note for the product/s in question.


  • Faulty Products must be returned within 14 days of receipt. In the event that a product is damaged or faulty, we will dispatch your replacement item (subject to availability) once we receive the return. Alternatively, if no replacement is available, we will issue a full refund for said product/s or a credit note.
  • If you wish to cancel your order and the order is not yet dispatched:
    Notify us by email or via phone before we have dispatched the goods to you; or
  • If the products have already been dispatched to you,
    Notify us by email or phone to register your intention. You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a refund, exchange or credit note providing the goods are returned to us new and in an unused condition in the original packaging. A refund will only cover for the cost of the product and will not cover the postage charge. The costs of returning goods to us shall be your responsibility.
  • Please remember to obtain proof of postage. Please note that returned parcels remain the customer’s responsibility until safely received by us. For this reason, we recommend that you use a recorded-delivery service but not an obligation. You will be responsible for the costs of returning the goods to us unless we delivered the items to you in error or the item is verified as faulty.


  • To register with FAJU Skincare you must be over eighteen years of age.
  • Each registration is for a single user only. For security we do not permit you to share your user name and password with any other person nor with multiple users on a network.
  • We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions


  • During registration you will have to enter a user ID and password to make the purchase. You must keep your user ID and password confidential at all times, and must not disclose the password or permit anyone else to use your details. If you think that any username or password has become known by someone not authorized to use it, or if any password is being or is likely to be used in an unauthorized way, it is your responsibility to inform us immediately. If any of the information you give to us when you opened the account has changed you must inform us as soon as possible to update accordingly.


We reserve the right to revise these terms and conditions at any time. You are advised each time you use the website to review the then current terms and conditions, because they are binding on you when using the website facilities.


  • While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.
  • Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance, repair, upgrade the contents or functionality of the website or for reasons beyond our control.


We shall not be responsible for any delay or failure to carry out our responsibilities under this Agreement for reasons beyond our reasonable control, including for example acts of God, exceptionally severe weather, industrial disputes, failure or shortage of power supplies, act of terrorism or riot, war, default or failure of a third party (including any telecomm network operator or service provider) or their systems or government actions.   

While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy of the material within this site. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice.


These terms and conditions shall be governed by and construed in accordance with Dutch law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Dutch courts.


Questions about the Terms of Service should be sent to us at info@FAJUskincare.com